We sincerely hope that you love our heart felt, handmade creations as much as we loved manifesting them.

In the unlikely event that your item arrives faulty or damaged, please contact us immediately upon receiving the item and no later than 14 days from receipt. please e-mail us photos of the issue to info@crawleyscreatureshop.com before initiating a return. 

We will endeavour to help with any problems. 

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Refunds and replacements will be granted at the discretion of Crawley's Creature Shop.

Our returns policy excludes art that is made to order and commissioned pieces.